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WHILL Model Ci Travel/Portable Power Wheelchair 210-06874

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$3,999.00 $5,999.00

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WHILL Model Ci Travel/Portable Power Wheelchair 210-06874

Your Price:
$3,999.00 $5,999.00

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WHILL Model Ci Travel/Portable Power Wheelchair 210-06874 Review


The WHILL Model Ci is a revolutionary approach to power mobility that uniquely boosts user confidence and evokes an active, can-do lifestyle. Its premium performance and superb engineering provides versatility and reliability to experience all-day adventures.

From socializing with friends and family to exploring the great outdoors, Model Ci empowers users to enjoy their world freely both indoors and out. Powerful and agile, the Model Ci is exhilarating and fun to drive--allowing you to be you.

_____

The Model Ci comes with two powerful motors, WHILL’s patented front omni-wheels, easy-to-use controllers, the ability to quickly disassemble into three lightweight parts, and the latest in technology to ensure an active and independent lifestyle. 

Climb curbs of 2”, enjoy up to 10 mile range and speeds up to 5 MPH, and many other incredible benefits that only a WHILL Personal EV can provide.

 

The WHILL Ci offers amazing outdoor performance. Two powerful motors, driven by the latest Lithium-ion battery technology allow the incredible grip of the WHILL’s patented front omni-wheels to power up inclines up to 10 degrees, and easily climb over obstacles up to 2” high. Independent suspension smoothes out the bumps of every day driving. Anti-sway and anti-tip features create greater stability as you drive, adding safety, and promoting confidence.

 

Man Smiling While Driving WHILL Model Ci


WHILL Model Ci Measurements

The small footprint and tight turning radius makes the Ci perfect for indoors use as well. The Model Ci’s precise steering and the absence of a bulky tiller make it really user-friendly in small spaces. The under-seat storage bin lets you conveniently carry along all your necessities.  The electromagnetic brakes stop smoothly, and the armrests rotate up and out of the way for easy transfers on and off the Model Ci. You’ll want to take your WHILL Ci everywhere, when you see how easily the Ci comes apart into three lightweight pieces for transport in any vehicle.

 

WHILL Ci features

 

The latest in connectivity technology is engineered into each WHILL Ci. Control and manage your speed settings, lock and unlock your WHILL Ci, and access the advanced diagnostics system using the WHILL Ci iPhone app. And of course, a built-in USB port keeps your mobile devices charged while you’re on the road!

  

COLORS

  

 

 

Comes With:

  • Power mobility between a scooter and a wheelchair
  • Simple disassembly for transport
  • Smart Key available
  • Ergonomic controls
  • State-of-the-art Bluetooth connectivity
  • Amazing stability for safety
  • Superior traction and suspension
  • Onboard storage including under-seat mesh basket
  • Battery and Charger

 

Key Features:

CAPACITY

250 LBS

TOP SPEED

5 MPH

RANGE

10 MILES

PRODUCT WEIGHT

115 LBS

 

  • Maneuver through tighter spaces with a significantly smaller footprint than traditional power mobility devices.
  • Navigate close quarters with a 45% smaller turning radius than tiller controlled mobility
  • Travel unhindered over rough terrain with a 2.25” ground clearance.
  • Effortlessly climb over obstacles up to 2” in height with its two powerful motors and large front omni-wheels.
  • Ability to quickly disassemble
  • Lock/Unlock with the optional Smart Key
  • Charge your mobile devices with the built-in USB port
  • Ergonomic controller provides all-day comfort
  • Device power, 4 speed settings, safety horn and battery life indicator easily in reach
  • Voice notifications alert you when encounters operational errors
  • Footplate folds up, and arms easily rotate out of the way for easy access and barrier-free use at tables
  • Electromagnetic brakes provide smooth and safe stopping, even on inclines
  • Anti-sway feature helps keep the device driving in a straight line on side slopes

 

 Specifications:

Quick-Ship: Yes
Turning Radius: 29.90"
Tire Type: Foam Filled
Ground Clearance: 2.25"
Top Speed: 5.00 mph
Heaviest Piece: 43.3 lbs.
Maximum Incline Rating: 10 º
Battery Charge Distance: 10.00 miles
Drive Type: Rear Wheel Drive
Foldable: No
Disassembles: Yes
Armrest Options: Flip-Back
Legrest Options: Footplate
Seat Widths: 16"
18"
Seat Depths: 16"
18"
Back Height: 13"
Adjustable Back Height: 13 to 18
Seat Height: 13" to 18"
Seat to Floor Height: 19
Overall Width: 21.5, 23.5"
Overall Length: 38.8"
Joystick Options: Right
Left
Frame Type: Transportable
Batteries: 25.2 V 10 AH Lithium Ion
Batteries Included: Yes
Battery Charger Type: Off Board
Drive Wheel Size: 10"
Base Weight: 115.00 lbs.
Controller Type: armrest mounted, palm drive
Suspension: No
Handles Thresholds of 2" or More: Yes
Expedited Shipping Available: No
Handles Thresholds of 2" or Less: Yes


Click the button below to see the product manual:

Product Manual

  

Click the button below to see the product brochure:

Product Manual

 

Click the button below to see the product warranty:

Product Manual


Click the button below to see the User Handling Guide for Air Travel:

Product Manual

 

Click the button below to see the User Air Travel Letter for Airlines:

Product Manual

 

Shipping
 This Item Ships To 
Delivery

Estimated between  and

Will usually ship within 1-3 business days.
Free Shipping

American Mobility Specialists Shipping Policy

Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.

  • As soon as we receive your order, we automatically reach out to our warehouse to confirm the product you ordered is in stock and available for immediate shipment.

  • If your item is on back order or unavailable, we will reach out to you via email.

  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is in stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-3 business days from the date of your order.

  • We will send you the tracking information within 24 hours to the email address you provided when checking out.

  • We ship daily via UPS Ground, FedEx Ground, and Freight to the lower 48 states.

  • Most orders will ship the same day as ordered if the order is submitted before 12pm PST (some exceptions apply, some part and freight orders may not ship until the following day).

  • Some parts orders and freight shipment are subject to ship the following business day(s) if the order is placed close to the 12pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK and HI ship AIR at an additional cost.

  • We do not offer Cash On Delivery.

  • A phone number is required by the freight company so a delivery appointment can be made.

  • Failure to provide an accurate phone number at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

  • A delay in delivery may also cause additional storage fees to accrue, those additional fees will need to be paid prior to delivery.

Note To International Customers: You Are Responsible For Any And All Duties Or Taxes That May Apply. (See Details Below)

  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the product(s) ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our product(s) to your country.

  • As the buyer, it is your responsibility to find that information before your order. Please contact your local Customs office for information.

  • To avoid a delay in receiving your order from Customs, consider the following:

  • Provide us with a phone number where you can be reached by Customs when your product(s) arrive. This phone number will be listed on the commercial invoice so Customs can reach you to clear your order.

  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to sender.

  • We do not refund original shipping charges for goods that are refused for delivery at customs.

  • We will deduct all additional fees resulting form refused international shipments from your refund.

  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.

  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package.

  • If we do receive the package after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

  • We ship via UPS, FedEx, and USPS for most small parts and accessories, and Freight for large products and accessories (typically that weigh 100 lbs+).

  • If you don't receive tracking information from us within 6 business days of your order confirmation, feel free to follow up with us at support@americanmobilityspecialists.com.

Damages

  • Please inspect the packaging of your product(s) when they arrive.

  • If there are any product(s) damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.

  • If your product(s) do arrive damaged, please send photos to support@americanmobilityspecialists.com and we will process an insurance claim on your behalf.

Cancellation And Refunds:

  • All orders cancelled are subject to an administration fee qual to 17% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.

  • If your item is on back order and you accept the back order, we will hold your payment until the item(s) ships. If you decide to cancel before the backorder arrives and is processed for shipping, we will not charge a fee.

  • If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Back Orders:

  • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will call and send you an email within a reasonable time period after you place your order notifying you of the back order, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a similar product sooner.

  • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.

  • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.

  • Once the back order arrives, we will notify you by phone and/or email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and/or heavy items your item will ship Freight LTL and will be delivered via a freight truck.

Important Freight LTL Shipment Instructions

  •  When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.

  • You need to be at the delivery address during the delivery window to receive and sign for the item.

  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday - Friday. The delivery times can only be scheduled in delivery windows of 8AM - 12PM or 12PM - 4PM. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled (for example, you cannot specify a specific time like 9:00AM). It can only be scheduled in a delivery window time frame.

  • Please make sure the phone number you entered at checkout is a good number to contact you at.

  • Don't screen your calls until your item has been delivered.

  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your curb or the closest area near your drive way. Due to the large size of the truck, it may not be possible to be placed at the end of a long drive way or a drive way that is gravel.

  • Be sure to keep all your packing materials including the pallet (if there is one). If you decide to return the item, you will need to have all the original packaging materials.

How To Handle Damages, Exceptions or Discrepancies At Time Of Delivery (Carton Packaging Appears To Have Some Damage Such as Ripped, Holes, Large Dents, Open Carton, Or Items Are Missing):

  • Carton damage requires visual inspection of contents of the unit.

  • American Mobility Specialists recommends IMMEDIATE inspection, with the driver present, to verify damage. If contents are damaged, indicate damage on the carrier's paperwork and notify American Mobility Specialists IMMEDIATELY.

  • IMPORTANT: If contents cannot be inspected immediately, the notation on the the carrier's paperwork must state: "Carton damage, subject to inspection" and list type of damage.

  • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier and American Mobility Specialists.

Carton Packaging Has Excessive Damage With The Exposed Product(s):

 

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@americanmobilityspecialists.com.

Why Buy From AmericanMobilitySpecialists.com?

 

We want to save you time and money. We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible.

 Pro Pizza Ovens Trusted Shipping Carriers
 We even offer discounts and free gifts with every order just to make your day a little brighter. Our Satisfaction Guarantee and Lowest Price Guarantee let you rest easy knowing you'll be taken care of, no matter what happens.

Limited Time Special Offers
Fast Delivery Direct to Your Door in 3-10 Business Days or Less
Free Shipping Lower 48 USA Restrictions Apply
White Glove Delivery Option Available
No Sales Tax
128-bit SSL Secure Checkout
Hassle-Free Returns
Product Quality Guarantee backed by Manufacturer's Warranty
Everyday Low Pricing: Coupons, Special Offers, Low Price Guarantee
Free Gifts with Every Order



Satisfaction Guarantee 

 

Our mission is to help you find the right product at the right price, ship it to you fast and free, have it arrive in pristine condition, and help you understand how to use it, so you have the best experience possible.

In some rare circumstances, you may receive damage merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order".

Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason, you are unsatisfied with your order, please let our customer service team know by email or phone, and we will do everything in our ability to ensure you are taken care of.

If you need to contact us, please email support@americanmobilityspecialists.com, call (800) 778-1431, or use the blue chat button in the lower right-hand corner of the website.

What Is The Financing AmericanMobilitySpecialists.com Offers?

If you're considering getting a mobility scooter, power chair, or other mobility device but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

We have partnered with two financing companies to give you double the chances of qualifying for credit. Both require you to apply for financing. You will fill out a loan application, and you are subject to a credit approval. 

AmericanMobilitySpecialists.com has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

You'll usually get a decision within seconds and be able to purchase that brand new mobility scooter, power chair or other mobility device of your dreams right from our website shipped directly to your door as fast as 3-10 business days. 

PayPal Credit

The world-renowned recognized and respected leader in financing, PayPal, has offered customers of American Mobility Specialists an exclusive deal to get financing for any mobility scooter over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!  

PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.

If applying for PayPal Credit you will need to have a PayPal account or create one. If you don't know how to create one check out this Wikihow article: How To Set Up A PayPal Account

PayPal Credit is subject to credit approval as determined by the lender, Community Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.

The financing lasts for 6 months and is only valid on approved credit.

How Do I Apply For PayPal Financing?

(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)

  • Choose the product you want to purchase.

  • Click the Add to Cart button on the product page:



Add To Cart


     

  • Click the Checkout button:
Checkout
  • Fill in your information:




 

  • Click the Continue to Shipping Method button:

Continue to shipping

  • Choose your shipping method.

 

  • Click the Continue to Payment Method button:
  • Choose PayPal option:



Pro-Pizza-Ovens-Paypal-Financing-Option



  • Click the Complete Order button:

Complete Order

  • A pop-up will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into PayPal if you haven't. If you don't have a PayPal account you will need to create one. 

If you don't know how to create one check out this wikihow article. How To Set Up A Paypal Account.


 

  •  Click Apply Now button: (hover your mouse over Apply Now)





  •  You will be prompted to fill in your information:

           • Billing & shipping address

           • Your date of birth

           • Last 4 digits of your social security

           • Phone number


 

  • Click Next


 

  • Read PayPal's Credit Terms & Conditions:

 

 

  •  Click Agree and Apply:



 

  • You will receive an instant approval:

 

OR

  • You will receive an instant denial. AmericanMobilitySpecialists.com has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.

WHILL Model Ci Travel/Portable Power Wheelchair 210-06874 Review


The WHILL Model Ci is a revolutionary approach to power mobility that uniquely boosts user confidence and evokes an active, can-do lifestyle. Its premium performance and superb engineering provides versatility and reliability to experience all-day adventures.

From socializing with friends and family to exploring the great outdoors, Model Ci empowers users to enjoy their world freely both indoors and out. Powerful and agile, the Model Ci is exhilarating and fun to drive--allowing you to be you.

_____

The Model Ci comes with two powerful motors, WHILL’s patented front omni-wheels, easy-to-use controllers, the ability to quickly disassemble into three lightweight parts, and the latest in technology to ensure an active and independent lifestyle. 

Climb curbs of 2”, enjoy up to 10 mile range and speeds up to 5 MPH, and many other incredible benefits that only a WHILL Personal EV can provide.

 

The WHILL Ci offers amazing outdoor performance. Two powerful motors, driven by the latest Lithium-ion battery technology allow the incredible grip of the WHILL’s patented front omni-wheels to power up inclines up to 10 degrees, and easily climb over obstacles up to 2” high. Independent suspension smoothes out the bumps of every day driving. Anti-sway and anti-tip features create greater stability as you drive, adding safety, and promoting confidence.

 

Man Smiling While Driving WHILL Model Ci


WHILL Model Ci Measurements

The small footprint and tight turning radius makes the Ci perfect for indoors use as well. The Model Ci’s precise steering and the absence of a bulky tiller make it really user-friendly in small spaces. The under-seat storage bin lets you conveniently carry along all your necessities.  The electromagnetic brakes stop smoothly, and the armrests rotate up and out of the way for easy transfers on and off the Model Ci. You’ll want to take your WHILL Ci everywhere, when you see how easily the Ci comes apart into three lightweight pieces for transport in any vehicle.

 

WHILL Ci features

 

The latest in connectivity technology is engineered into each WHILL Ci. Control and manage your speed settings, lock and unlock your WHILL Ci, and access the advanced diagnostics system using the WHILL Ci iPhone app. And of course, a built-in USB port keeps your mobile devices charged while you’re on the road!

  

COLORS

  

 

 

Comes With:

  • Power mobility between a scooter and a wheelchair
  • Simple disassembly for transport
  • Smart Key available
  • Ergonomic controls
  • State-of-the-art Bluetooth connectivity
  • Amazing stability for safety
  • Superior traction and suspension
  • Onboard storage including under-seat mesh basket
  • Battery and Charger

 

Key Features:

CAPACITY

250 LBS

TOP SPEED

5 MPH

RANGE

10 MILES

PRODUCT WEIGHT

115 LBS

 

  • Maneuver through tighter spaces with a significantly smaller footprint than traditional power mobility devices.
  • Navigate close quarters with a 45% smaller turning radius than tiller controlled mobility
  • Travel unhindered over rough terrain with a 2.25” ground clearance.
  • Effortlessly climb over obstacles up to 2” in height with its two powerful motors and large front omni-wheels.
  • Ability to quickly disassemble
  • Lock/Unlock with the optional Smart Key
  • Charge your mobile devices with the built-in USB port
  • Ergonomic controller provides all-day comfort
  • Device power, 4 speed settings, safety horn and battery life indicator easily in reach
  • Voice notifications alert you when encounters operational errors
  • Footplate folds up, and arms easily rotate out of the way for easy access and barrier-free use at tables
  • Electromagnetic brakes provide smooth and safe stopping, even on inclines
  • Anti-sway feature helps keep the device driving in a straight line on side slopes

 

 Specifications:

Quick-Ship: Yes
Turning Radius: 29.90"
Tire Type: Foam Filled
Ground Clearance: 2.25"
Top Speed: 5.00 mph
Heaviest Piece: 43.3 lbs.
Maximum Incline Rating: 10 º
Battery Charge Distance: 10.00 miles
Drive Type: Rear Wheel Drive
Foldable: No
Disassembles: Yes
Armrest Options: Flip-Back
Legrest Options: Footplate
Seat Widths: 16"
18"
Seat Depths: 16"
18"
Back Height: 13"
Adjustable Back Height: 13 to 18
Seat Height: 13" to 18"
Seat to Floor Height: 19
Overall Width: 21.5, 23.5"
Overall Length: 38.8"
Joystick Options: Right
Left
Frame Type: Transportable
Batteries: 25.2 V 10 AH Lithium Ion
Batteries Included: Yes
Battery Charger Type: Off Board
Drive Wheel Size: 10"
Base Weight: 115.00 lbs.
Controller Type: armrest mounted, palm drive
Suspension: No
Handles Thresholds of 2" or More: Yes
Expedited Shipping Available: No
Handles Thresholds of 2" or Less: Yes


Click the button below to see the product manual:

Product Manual

  

Click the button below to see the product brochure:

Product Manual

 

Click the button below to see the product warranty:

Product Manual


Click the button below to see the User Handling Guide for Air Travel:

Product Manual

 

Click the button below to see the User Air Travel Letter for Airlines:

Product Manual

 

Shipping
This Item Ships To   
Delivery

Estimated between  and

Will usually ship within 1-3 business days.
Free Shipping

American Mobility Specialists Shipping Policy

Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if your product is in stock.

Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.

Order Confirmation:

  • You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.

  • As soon as we receive your order, we automatically reach out to our warehouse to confirm the product you ordered is in stock and available for immediate shipment.

  • If your item is on back order or unavailable, we will reach out to you via email.

  • If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

Order Shipment:

  • If your order is in stock and your credit card is approved by our fraud guarantee department, the product ordered will ship within 1-3 business days from the date of your order.

  • We will send you the tracking information within 24 hours to the email address you provided when checking out.

  • We ship daily via UPS Ground, FedEx Ground, and Freight to the lower 48 states.

  • Most orders will ship the same day as ordered if the order is submitted before 12pm PST (some exceptions apply, some part and freight orders may not ship until the following day).

  • Some parts orders and freight shipment are subject to ship the following business day(s) if the order is placed close to the 12pm cut off time.
  • Shipping costs are included with any unit going ground to the lower 48 states. AK and HI ship AIR at an additional cost.

  • We do not offer Cash On Delivery.

  • A phone number is required by the freight company so a delivery appointment can be made.

  • Failure to provide an accurate phone number at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.

  • A delay in delivery may also cause additional storage fees to accrue, those additional fees will need to be paid prior to delivery.

Note To International Customers: You Are Responsible For Any And All Duties Or Taxes That May Apply. (See Details Below)

  • Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the product(s) ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our product(s) to your country.

  • As the buyer, it is your responsibility to find that information before your order. Please contact your local Customs office for information.

  • To avoid a delay in receiving your order from Customs, consider the following:

  • Provide us with a phone number where you can be reached by Customs when your product(s) arrive. This phone number will be listed on the commercial invoice so Customs can reach you to clear your order.

  • Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to sender.

  • We do not refund original shipping charges for goods that are refused for delivery at customs.

  • We will deduct all additional fees resulting form refused international shipments from your refund.

  • If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.

  • If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package.

  • If we do receive the package after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.

  • We ship via UPS, FedEx, and USPS for most small parts and accessories, and Freight for large products and accessories (typically that weigh 100 lbs+).

  • If you don't receive tracking information from us within 6 business days of your order confirmation, feel free to follow up with us at support@americanmobilityspecialists.com.

Damages

  • Please inspect the packaging of your product(s) when they arrive.

  • If there are any product(s) damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.

  • If your product(s) do arrive damaged, please send photos to support@americanmobilityspecialists.com and we will process an insurance claim on your behalf.

Cancellation And Refunds:

  • All orders cancelled are subject to an administration fee qual to 17% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.

  • If your item is on back order and you accept the back order, we will hold your payment until the item(s) ships. If you decide to cancel before the backorder arrives and is processed for shipping, we will not charge a fee.

  • If your order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.

Back Orders:

  • From time to time, a product may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will call and send you an email within a reasonable time period after you place your order notifying you of the back order, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a similar product sooner.

  • The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.

  • If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different product, or cancel the order altogether.

  • Once the back order arrives, we will notify you by phone and/or email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.

This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and/or heavy items your item will ship Freight LTL and will be delivered via a freight truck.

Important Freight LTL Shipment Instructions

  •  When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.

  • You need to be at the delivery address during the delivery window to receive and sign for the item.

  • The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday - Friday. The delivery times can only be scheduled in delivery windows of 8AM - 12PM or 12PM - 4PM. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled (for example, you cannot specify a specific time like 9:00AM). It can only be scheduled in a delivery window time frame.

  • Please make sure the phone number you entered at checkout is a good number to contact you at.

  • Don't screen your calls until your item has been delivered.

  • The item will be delivered via a lift gate truck with one delivery person. It will be placed at your curb or the closest area near your drive way. Due to the large size of the truck, it may not be possible to be placed at the end of a long drive way or a drive way that is gravel.

  • Be sure to keep all your packing materials including the pallet (if there is one). If you decide to return the item, you will need to have all the original packaging materials.

How To Handle Damages, Exceptions or Discrepancies At Time Of Delivery (Carton Packaging Appears To Have Some Damage Such as Ripped, Holes, Large Dents, Open Carton, Or Items Are Missing):

  • Carton damage requires visual inspection of contents of the unit.

  • American Mobility Specialists recommends IMMEDIATE inspection, with the driver present, to verify damage. If contents are damaged, indicate damage on the carrier's paperwork and notify American Mobility Specialists IMMEDIATELY.

  • IMPORTANT: If contents cannot be inspected immediately, the notation on the the carrier's paperwork must state: "Carton damage, subject to inspection" and list type of damage.

  • Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier and American Mobility Specialists.

Carton Packaging Has Excessive Damage With The Exposed Product(s):

 

If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@americanmobilityspecialists.com.

Why Buy From AmericanMobilitySpecialists.com?

 

We want to save you time and money. We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality and packaged with the utmost care to ensure it arrives in perfect working condition. We ship with only the best carriers including UPS, FedEx, USPS, and trusted freight companies to get your product to you in the fastest time possible.

 Pro Pizza Ovens Trusted Shipping Carriers
 We even offer discounts and free gifts with every order just to make your day a little brighter. Our Satisfaction Guarantee and Lowest Price Guarantee let you rest easy knowing you'll be taken care of, no matter what happens.

Limited Time Special Offers
Fast Delivery Direct to Your Door in 3-10 Business Days or Less
Free Shipping Lower 48 USA Restrictions Apply
White Glove Delivery Option Available
No Sales Tax
128-bit SSL Secure Checkout
Hassle-Free Returns
Product Quality Guarantee backed by Manufacturer's Warranty
Everyday Low Pricing: Coupons, Special Offers, Low Price Guarantee
Free Gifts with Every Order



Satisfaction Guarantee 

 

Our mission is to help you find the right product at the right price, ship it to you fast and free, have it arrive in pristine condition, and help you understand how to use it, so you have the best experience possible.

In some rare circumstances, you may receive damage merchandise due to the shipping courier, you may want to return your product, or the product you ordered may be temporarily out of stock, otherwise known as a "back order".

Please understand that our goal is to make sure you are 100% satisfied with your order. If, for any reason, you are unsatisfied with your order, please let our customer service team know by email or phone, and we will do everything in our ability to ensure you are taken care of.

If you need to contact us, please email support@americanmobilityspecialists.com, call (800) 778-1431, or use the blue chat button in the lower right-hand corner of the website.

What Is The Financing AmericanMobilitySpecialists.com Offers?

If you're considering getting a mobility scooter, power chair, or other mobility device but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. We offer one of the best financing programs in the industry. 

We have partnered with two financing companies to give you double the chances of qualifying for credit. Both require you to apply for financing. You will fill out a loan application, and you are subject to a credit approval. 

AmericanMobilitySpecialists.com has no control over the financing decision. This is solely the lender's decision based on your creditworthiness. 

You'll usually get a decision within seconds and be able to purchase that brand new mobility scooter, power chair or other mobility device of your dreams right from our website shipped directly to your door as fast as 3-10 business days. 

PayPal Credit

The world-renowned recognized and respected leader in financing, PayPal, has offered customers of American Mobility Specialists an exclusive deal to get financing for any mobility scooter over $99. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS!  

PayPal Credit is a reusable credit line available on purchases at thousands of stores that accept PayPal. It's also available for purchases on eBay and exclusively at thousands of other online stores. Plus, it comes with the same security and flexibility you trust from PayPal.

If applying for PayPal Credit you will need to have a PayPal account or create one. If you don't know how to create one check out this Wikihow article: How To Set Up A PayPal Account

PayPal Credit is subject to credit approval as determined by the lender, Community Capital Bank, and is available to US customers who are of legal age in their state of residence. Promotional offers may not be available for purchases made on a mobile device.

The financing lasts for 6 months and is only valid on approved credit.

How Do I Apply For PayPal Financing?

(Please read the entirety of the instructions before you email or call. The next step may answer the question you have about the steps before it.)

  • Choose the product you want to purchase.

  • Click the Add to Cart button on the product page:



Add To Cart


     

  • Click the Checkout button:
Checkout
  • Fill in your information:




 

  • Click the Continue to Shipping Method button:

Continue to shipping

  • Choose your shipping method.

 

  • Click the Continue to Payment Method button:
  • Choose PayPal option:



Pro-Pizza-Ovens-Paypal-Financing-Option



  • Click the Complete Order button:

Complete Order

  • A pop-up will be displayed on the screen that will redirect you to PayPal, if you have a pop-up blocker make sure to disable it. You will need to sign into PayPal if you haven't. If you don't have a PayPal account you will need to create one. 

If you don't know how to create one check out this wikihow article. How To Set Up A Paypal Account.


 

  •  Click Apply Now button: (hover your mouse over Apply Now)





  •  You will be prompted to fill in your information:

           • Billing & shipping address

           • Your date of birth

           • Last 4 digits of your social security

           • Phone number


 

  • Click Next


 

  • Read PayPal's Credit Terms & Conditions:

 

 

  •  Click Agree and Apply:



 

  • You will receive an instant approval:

 

OR

  • You will receive an instant denial. AmericanMobilitySpecialists.com has no control over the financing decision. This is solely the lender's decision based on your creditworthiness.

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WHILL Model Ci Travel/Portable Power Wheelchair 210-06874

$3,999.00 $5,999.00

 

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